Entrust ID card printers -

Entrust SD460 support

1. Assembling your printer

This video shows you how to assemble your SD460 Entrust printer.

Follow the steps to ensure that you connect your printer to the network cable and power both the top card printer & bottom lamination printer.

Although this video does not show someone handling the printer with gloves. It is preferred to handle it with gloves to prevent oils and dirt from contaminating the printer.

2. How to insert your lamination module

This video shows you how to insert your lamination module into your Entrust printer SD460.

This adds extra security features to your card and allows your business to be safe and secure from outsiders wanting to enter your premises illegally.

The lamination adds an extra layer to your card on the front or the back depending on what information you want to secure.

3. How to activate the lamination module on your PC

This video will explain how to activate the lamination module on the SD460 Entrust printer.

This applies a custom-designed laminate film over the card to provide extra security measurements for your company.

Follow the steps to activate this on your PC so that it is connected and activated properly before you print.

4. How to activate tactile impression on your PC before you print your cards

This video will show you how to activate tactile impression on your SD460 Entrust printer from your PC before you print your cards.

This is an extra layer of security to deter counterfeiting.

Tactile impression keeps your information safe and secure.

5. What to do if your lamination strip snaps

In this video, we will show you how to repair a snapped laminator strip on the Entrust printer SD460.

The lamination module may snap if the temperature is too high or you play with your printer manager settings.

Cation: please refrain from playing with your printer manager settings and go to your supervisor if you are uncertain of what to do.

6. Clearing card jam from the lamination module

This video explains how to remove a card jam from the lamination module of Entrusts printers SD460.

You will mainly have a card jam in the first lamination module (L1) as you are only laminating one side of your card and thus ONLY using L1.

Important: follow these simple steps to remove your card and ONLY then may you continue printing.

7. Repairing a snapped ribbon on your card printer

This video will explain what to do when your ribbon on your SD460 Entrust snaps or tears.

This is a common phenomenon when your printhead temperature is too high and you have changed the printer manager settings.

Follow these simple steps to stick the two ribbons back together again and continue printing on your card printer.

Caution: please contact your supervisor if the ribbon continually snaps after fixing it so that he/she can assist you. If you are unable to fix the problem contact us for support and assistance and we will be happy to help.

8. Replacing the cleaning sleeve in your card printer

This video will explain when you need to replace your cleaning sleeve for our SD460 Entrust printer and how you replace it.

Follow these simple steps to ensure that you are cleaning your printer properly and removing it when the cleaning sleeve is no longer sticky.

9. How to clean the laminator head

This video explains how to clean your laminator head on your SD460 Entrust printer.

Follow these steps to know when your laminator’s head needs to be cleaned and how to clean it gently.

You will mainly need to clean L1 as this is the laminator head you use the most when printing your cards.

10. Inserting a cleaning card into your card printer

This video will explain how to insert a cleaning card into your top printer Entrust SD460 (card printer).

Follow the simple steps to know when a cleaning card is needed and what errors display to tell you that a cleaning card is needed.

11. How to clear a card jam from the card printer

This video will explain what to do if there is a card jam in the Entrust card printer SD460.

Follow the simple steps to know that the card has jammed.

Only once you’ve remove the card jam you can continue printing.

12. How to insert a cleaning card for the lamination module

This video will explain how you load a cleaning card into the lamination module for the SD460 Entrust printer.

These simple steps will allow you to clean your printer and increase the quality of your cards by removing unnecessary dust particles.

Remember to use gloves when handling the cards. Error number 172 will come up, prompting you to insert a cleaning card.

13. What to do if your printer only laminates half of the card?

This image will explain what to do when your printer only laminates half of your card.

This is a temperature issue and is nothing you can do to fix it.

Please advise your supervisor and then contact us immediately.