Entrust ID card printers -

Entrust DS3 support

1. Basic functions of your printer

This video will allow you to become more familiar with the new DS3. It will explain the parts and functions of the printer.

This new and improved SD460 is more user friendly.

We hope this makes your printing experience better.

2. Change LED colour & brightness

This exciting new add on feature is new to our Sigma range.

Personalize your companies brand colour by changing the LED settings.

Follow along in this video to see how simple it is to personalize your LED colour and brightness.

3. Loading printer ribbons

This video will explain how to load your print ribbons.

The Sigma has two types of cartridge’s. Follow along to see how to implement both.

Ribbons are colour coded to make it easier for you to match the spool to the spindle.

4. Understanding your LCD Panel

This video will explain what displays on your LCD panel.

It is different to the SD series as it has more touch capabilities.

This makes it easier to navigate through your printer and visually understand the icons available.

5. Printing a test card

This video will explain how to print a test card on your DS3 printer.

Follow this video to see how simple it is to navigate your LCD screen and print a test card.

Please remember that the card may not have perfect graphics for the first few prints as the print ribbon needs to heat up the colours so that it can be printed on your card.

This will create a card that meets your quality standards.

6. Clearing a card jam

This video will explain how to clear a card jam.

The error message 102 will display to indicate that there is a card jam on your LCD panel.

Follow along to see how simple it is to remove your jammed card.

7. Emptying the printer reject tray

This video will explain how to empty your printer reject tray.

The printer places rejected cards or unfinished cards that were not processed properly in the reject tray.

Follow along to see how to use the reject tray.

8. Running a cleaning card

This video will explain when and how to run a cleaning card for your DS3 card printer.

Your printer must be cleaned after every ribbon change, after every 500 cards or if you start to see a decreased print quality on your cards.

You need to clean your printer regularly to maintain print quality and remove unnecessary dust particles.

Follow along to know what error message requires a cleaning card.

9. Understanding laminator status

This video will explain what the laminator status lights mean when it changes colours.

The laminator will change colour when there is an error or the status of the laminator changes.

Follow along to see what each light colour means for the status of the laminator to see what to do next.

10. Loading lamination cartridge’s

This video will explain how to load the lamination cartridges into your DS3 card printer.

This adds extra security features to your card and allows your business to be safe and secure from outsiders wanting to enter your premises illegally.

The lamination adds an extra layer to your card on the front or the back depending on what information you want to secure.

Colour coded lamination module makes it easier to match the spool to the spindle.

11. Inserting a cleaning card into the lamination module

This video will explain how and when to insert a cleaning card into the lamination module of your DS3 card printer.

Follow these simple steps to show you how to clean your printer.

This will increase the quality of your cards by removing unnecessary dust particles.

12. How to activate your lamination module

This video will explain how to activate the lamination module on the DS3 Entrust printer. This is exactly the same as the SD460 printer.

Please do this before printing your cards off your card software.

This applies a custom-designed laminate film over the card to provide extra security measurements for your company.

Follow the steps to activate this on your PC so that it is connected and activated properly before you print.

13. How to activate tactile impression

This video will show you how to activate tactile impression on your DS3 Entrust printer from your PC before you print your cards.

The DS3 has the same printing components as the SD460 so please follow along.

This is an extra layer of security to deter counterfeiting.

Keeping your information safe and secure.

14. Cleaning the laminator head

This video explains how to clean your laminator head on your DS3 Entrust printer. This is exactly the same as the SD460.

Follow these steps to know when your laminator’s head needs to be cleaned and how to clean it gently.

You will mainly need to clean L1 as this is the laminator head you use the most when printing your cards.

15. Repairing a broken ribbon

This video will explain what to do when your ribbon on your DS3 Entrust snaps or tears. This is exactly the same as the SD460 so please follow along.

This is a common phenomenon when your printhead temperature is too high and you have changed the printer manager settings.

Follow these simple steps to stick the two ribbons back together again and continue printing on your card printer.

Caution: please contact your supervisor if the ribbon continually snaps after fixing it so that he/she can assist you. If you are unable to fix the problem contact us for support and assistance and we will be happy to help.

16. Repairing a snapped lamination module

In this video, we will show you how to repair a snapped laminator strip on the Entrust printer DS3. This is exactly like the SD460 printer so please follow along.

The lamination module may snap if the temperature is too high or you play with your printer manager settings.

Cation: please refrain from playing with your printer manager settings and go to your supervisor if you are uncertain of what to do.

17. Assembling your card printer & lamination

This video shows you how to assemble your DS3 Entrust printer.

This is exactly like the SD460 so please follow along.

Follow the steps to ensure that you connect your printer with the network cable and power both the top card printer & bottom lamination printer.