Entrust ID card printers -

Entrust DS2 Support

1. Unboxing

In this video you will see what comes inside your DS2.

All accessories are explained so it is easier to see what’s in the box.

You do not need someone to help assist you as Entrust improved the user experience.

Follow along to see your new printer.

2. Components of your printer

This video will explain the different parts of your printer and what it is used for.

This is important so that you know everything about your printer before you turn it on.

Follow along to see how it works.

3. Powering on your printer

This video will explain how to power your DS2 printer on.

It is important to prepare the printer before you start printing.

4. Understanding the front LCD panel

This video will explain the user functions of your LCD panel.

Follow along to understand the icons, user information and menus.

By doing so you will get more familiar with your printer and it’s new technology.

5. Installation via USB

This video will explain how to install your Sigma printer via USB.

You will be given a USB install guide with your printer.

Follow along in this video to see how simple it is to connect your PC to your printer.

6. Installation via network

This video will explain how to install your Sigma printer via your IP address.

Follow along to see how to get your IP address on your LCD panel.

Plot the IP address into your PC when prompted and install your printer with ease.

You will be taught how to get your IP address and access the printer dashboard.

7. Set up printer dashboard

This video will explain how to set up your printer dashboard after installing your printer on your PC.

Follow along to see how to access the dashboard and insert your unique user ID and password.

Entrust has made your user experience better by allowing you to print cards directly from your PC instead of using the LCD panel.

8. Changing LED colour and brightness

This video will explain how to change the colour and brightness of your Sigma printer.

Follow along to see how to use printer manager and change the colour of the printer to match your brand or icon.

Entrust has added this technology to make your user experience better.

9. Changing defaults in printer – cleaning cards & printhead cleans

This video will explain how to change the defaults in the printer manager.

You will be able to change the number of cards processed before you can insert a cleaning card and a cleaning swab to clean your printer after so many cards printed.

It is very important that you clean your printer regularly too so that the printer does not get damaged or broken.

10. Printing portrait or landscape from your PC

This video will explain how to change your settings to print your card to be portrait or landscape.

Follow along to see how to change your settings on your PC before you print directly from your software.

11. Loading mag-stripe or chip cards into input hopper

This video will explain how to load your ISO mag stripe and chip cards correctly into your input hopper.

Follow along to see how to insert your cards in your input hopper.

There is a manual instruction to show you how to insert your cards so you do not get confused.

12. Loading your print ribbon

This video explains how to load your print ribbon and cleaning roller into your DS2 Entrust Sigma printer.

Follow along to see how to install your ribbon kit onto your printer cartridge.

Colour ribbon prints 500 cards and monochrome prints 1500 cards.

Entrust has made the spools colour coded so it is easy to assemble and follow.

13. Properly powering off your printer

This video will explain how to properly power off your Sigma printer.

Please follow these steps to ensure that you are managing your printer well. T

his will prevent damage and prolong the life of your printer.

14. Printing a test cards from your PC & on LCD front panel

This video will explain how you can print a test card directly from your PC on printer manager and manually on your LCD panel.

Follow along to see how simple it is to set up your printer dashboard and print cards directly from your PC to your printer. You may also manually print a test card.

Entrust has made the printer dashboard more user friendly for your convenience.

15. How to use a cleaning card & swab

This video will explain how to thoroughly clean your printer to ensure the quality of your Sigma is maintained and it does not break.

Please clean your printer with a cleaning card & swab after:

1. The print ribbon is changed.

2. You have printed 250 cards.

3. The quality of your card has diminished (there are lines or dirt on your card after printing).

Please refer back to the (changing defaults in printer video) to see how to change the number of cards until you need to insert a cleaning card or cleaning swab. This is vital for the health of your printer so that it does not get damaged or break easily.

NB: Please discard used cleaning card or swab after use.